All our clients are very important to us, that’s why Dietholics By Vani (“Company”), has created the following Refund Policy to let You know how we handle the refunds for the services ordered and bought on our website https://dietholics.com (“Website”).

Here, “We” is referred to as “Dietholics By Vani Private Limited.”

• We do not have any refund policy. Your registration for the plan is counted as final.
• To better customize your plan, we require your meal pictures and timely weight updates every single week.
• We understand that with us you also become an Incharge of your Progress and any miss from your side can affect your
  results. Any pictures that we request you to share helps in customising your plan.
• In General Plans, you have a Relationship Manager assigned who is working under Vani’s guidance. All your concerns,
  progress, feedback provided to the Relationship Managers are being discussed with and monitored by Vani.
• If post enrolment, you do not inform us about your progress, or Start your plan within 30 Days of joining, your plan stands
  nullified from our side and we won’t be adding or adjusting any weeks.
• Your empty stomach weight picture is mandatory every week for your next plan to be customized. Though
  reminders are sent, post missing Any 1 weight update also with no information as to why – the plan will stand
  nullified from our end. By no means we will either continue the nullified plan or issue a refund for the same.
  Please be responsible for your plan and timely updates. If you have signed up for a plan please update your
  weight on time. We shall wait for 24 hours maximum to receive your update or the reason to not update, not
  beyond.
• We do not allow any freezing in the 21 days Plan & 5 Weeks Plan and in a plan which is 12 Weeks or above, you can
  only freeze your plan for 2 times during your journey. Any freezing will be upto 30 days, post that your weeks will start
  counting automatically from the week you left. Applies to renewal as per plan.
• Any freeze or unfreeze request needs to be reported 2 days prior to your Relationship Manager. Any same day freeze
  request will not be acknowledged.
• If you have any Grievances, feel free to drop an email at dietholics21@gmail.com